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SHIPPING COSTS:

Shipping costs vary according to quantity. We offer the shipping costs for any order upper or equal to 72 bottles which can be delivered in metropolitan France (excluding Corsica) at one single address, except promotional offer.

 

TYPE OF TRANSPORT:

The type of transport and the choice of carrier is the responsibility of the seller, taking into account the interest of the purchaser, as well in term of delays as quality.

  

METHODS AND TIME OF DELIVERY:

The carrier delivers to the address indicated by the buyer at the time of ordering.

Time of delivery in metropolitan France (excluding Corsica): Delivery times are generally 10 to 15 working days for France, 3 to 4 weeks in exceptional cases.  In case of imperative, please indicate the date you would like to have the wine delivered. If we cannot respect this date, we will contact with you before sending the wine.

The time of delivery have only an indicative value within the limits of the available supplies or any other event not due to the seller. Therefore, late deliveries may not give rise to any damages. Nevertheless, if 3 months after the indicative date of delivery, the wine was not delivered, the sale will then be able to be cancelled at the request of the purchaser, and he will be able to acquire the restitution of  the amount paid.

 

 TRANSPORTAND RESPONSABILITY :

Merchandise is sent at your risk. Therefore it is your responsibility to check the package contents at time of delivery and communicate any reservations if needed, in the following way: *

On the delivery form supplied by the carrier,* and in all cases, by warining SAS Les Vignerons de Rozeilhan within three (3) days following delivery of the package by carrier. In case of lack or of damage, notified by reservation,  SAS Les Vignerons de Rozeilhan will if required, deliver you again, or restitute the amount paid at command.

Your right: As provided for in article L. 121-16 of the French Consumer Code, you have the possibility to return, at your charge, to our head office, the product within then (10) days

following the delivery, for exchange or refunding, in good shipping conditions and in the original package with the original invoice.

SAS Les Vignerons de Rozeilhan will take the costs of return at his charges (on the basis of the rate in force) only if two conditions are united : The delivery was not comply with the order, and you have communicated the reservations to the carrier. In that case, please contact our customer service

whose mentioned hereunder.